Management for Consulting and Training Providers

The aim of the course was to create a space in which consulting and training professionals can learn how to improve the performance of their companies, firms or departments dealing with consultancy and training. The course drew on ILO practices and experience accumulated as a result of the organization's global engagement in management and small-business development. As a management course, it was designed not just to convey technical topics, but to broaden participants' perspectives, management potential and resource base. As a practical course, it focused on applying course content to participants' actual challenges and opportunities in order to improve the performance of their companies or units. The course also assisted managers in identifying areas to be explored in more detail in the future. OBJECTIVES • Broaden understanding of the various functions that contribute to the successful performance of the company • Supply a portfolio of tools that can assist managers to strengthen the performance of their unit or company • Stimulate the sharing of experiences and strategies for meeting current challenges. • Expose managers to management experiences from other parts of the world and inspire more innovative thinking about what might be possible the local environment. CONTENT Module 1: Introduction and pre-course activities. Key trends in consulting and training provision. Module 2: Strategic direction Module 3: Stakeholders, clients and donors Module 4: Growth and innovation Module 5: Improving efficiency ACHIEVEMENT • Participants attended a series of webinars with experts and speakers from partner organizations • Participants had access to a number of online self-learning modules accompanied by a series of assignments and quizzes • Participants had the opportunity to think through their company’s strategy and exchange ideas with the peers confronted with similar challenges