Managing employment disputes effectively in international organizations

International organizations are under the obligation to offer their staff fair employment conditions and effective means of employment dispute resolution. This requirement is not only the direct consequence of the immunities enjoyed by international organizations, but it also reflects the aspiration of global organizations to attract and retain a talented and diverse workforce by offering a respectful and enabling workplace. While there is no magic formula for employment dispute resolution in international organizations, there are best practices in preventing and managing conflict effectively. OBJECTIVES This course aimed to provide the participants with the capacity to: • Recognize the importance of effective employment dispute resolution systems in international organizations • Understand the guiding principles of effective conflict prevention and management • Apply best practices in preventing and managing employment disputes • Improve existing dispute management processes, practices and frameworks within organizations. CONTENT The training sessions covered the following topics: • Effective administrative decision-making • Effective review of staff grievances • Preventing and addressing harassment and sexual harassment • Misconduct investigations and disciplinary process • Performance management • Alternative dispute resolution ACHIEVEMENT At the end of the course, participants were able to: • Recognize the importance of effective employment dispute resolution systems in international organizations • Understand the guiding principles of effective conflict prevention and management • Apply best practices in preventing and managing employment disputes • Improve existing dispute management processes, practices and frameworks within organizations. NUMBER OF HOURS: 20