MANAGEMENT COURSE FOR ENTERPRISE SUPPORT ORGANIZATIONS AND BDS PROVIDERS

The aim of this course is to create a space in which enterprise support organizations (ESOs) and BDS providers can learn how to improve performance of their organizations, companies, firms or departments dealing with enterprise support services. As a management course, it is designed to broaden participants' perspectives, management potential and resource base. OBJECTIVES - To broaden understanding of the various functions that contribute to the successful performance of the organization - To supply a portfolio of management tools that can assist managers in strengthening performance of their unit or company - To improve understanding and skills in design and delivery of client-oriented business development services to male and female led MSMEs - To stimulate the sharing of experiences and strategies for meeting current challenges. CONTENT - Module 1: Stakeholder management and focus on clients. - Module 2: Developing a successful business model - Module 3: Your offer: products and services - Module 4: Growth strategies - Module 5: Financing mechanics and focus on sustainability ACHIEVEMENT - Participants attended a series of webinars with experts and speakers from partner organizations - Participants had access to a number of online self-learning modules accompanied by a series of assignments and quizzes - Participants received assignments for individual work and application to their own company or unit, which translated into the final action plan of each participant.