Diploma in labour relations and social dialogue

This Diploma in Labour Relations and Social Dialogue has provided a sound foundation in theory, principles and practice for all those whose careers require knowledge of and skills on social dialogue. It has enabled participants to apply multidisciplinary knowledge to decision-making in the field of labour relations; represent governments, employers or workers in industrial relations activities, including the negotiation and administration of collective agreements, prevention and dispute resolution, workplace cooperation procedures and committees, grievance handling mechanisms, and advise government, employers’ and workers’ representatives on labour relations issues regarding the implementation of these practices. It has exposed participants to various types, forms and levels of social dialogue that could be implemented in their relevant countries. Allowing them to incorporate new and creative ways to prevent and resolve conflicts arising from different situations, which is particularly beneficial, in the context of the COVID-19 pandemic and beyond. The curriculum has allowed participants to better identify some of the critical aspects of the world of work today (such as informal economy, international trade, platform work, non-standards forms of workers etc.. ) and how they are affecting labour relations. OBJECTIVES • Analyze labour relations and social dialogue topics, including practices, trends, methodologies; • Mainstream gender equality through social dialogue processes • Explain and compare international labour standards, including how they are adopted, promoted, applied and supervised; their content, reasons for their development, and how they are used today. • Demonstrate understanding of the preparation and development of the Decent Work Country Programme (DWCP), and an understanding of the process for developing the United Nations Sustainable Development Co-operation Framework (UNSDCF). • Understand and illustrate the fundamentals principles and benefits of the implementation of collective bargaining, grievance handling and work-place cooperation. • Assess labour relations and social dialogue issues, including negotiation, interpretation, and administration of collective agreements, prevention and dispute resolution, workplace cooperation procedures and commit-tees, grievance handling mechanisms and consequently better perform their functions • Apply tools and methodologies for effective labour-management relations at different levels and forms of social dialogue. • Illustrate the concepts and practice of social dialogue at all appropriate levels, i.e. international, national and enterprise-levels) CONTENT • Introduction to social dialogue • Introduction to the international labour standards • Ils for social dialogue • Actors of social dialogue • Collective bargaining • Labour dispute resolution • Workplace cooperation • Grievance handling • Gender equality through social dialogue • Social dialogue and global supply chains • Decent work country programmes and sustainable development goals (SDG) ACHIEVEMENT A Certificate of achievement is awarded after satisfactory completion of the required number of learning hours (112 hours) and the presentation of a Capstone Project (30 hours). Participants were required to submit a capstone project after successfully completing the pre-defined courses. The capstone project consists of a written assignment and has provided participants with the opportunity to apply the critical skills and knowledge acquired throughout the learning experience. As a culminating process, the objective was to demonstrate the consolidated learning gained through the activities leading to the Diploma. The time taken to prepare the capstone project is equivalent to 30 learning hours.