MAKING FINANCE WORK FOR REFUGEES, DISPLACED, AND HOST COMMUNITIES

The training is designed to support financial services providers (FSPs) who currently serve or are considering serving these vulnerable populations with financial services.

OBJECTIVES

• To gain insights from global, regional, and local experiences in serving refugees, displaced individuals, and host communities with financial services (loans, savings, insurance and other products)

• To strengthen the knowledge of the demand and supply of financial services for refugees, displaced and host communities

• To select an attractive market segment to target in their own context and develop a specific outreach strategy for serving the target group

• To identify a pathway for building a successful business model for providing financial services to refugees and host communities

• To address key barriers to increasing financial inclusion among refugees, displaced and host communities

CONTENT

• Module 1: Preparation. Delivering value. New market development, using tools to understand the market and decide who to serve within the refugee, displaced, and host communities.

• Module 2: Outreach strategy. An outreach strategy for the target group, covering products, communication, relationship and institutional delivery strategies. Managing HR, institutional culture, and organizational structure that may need adaptation or

• development.

• Module 3: Towards a successful business model. Identifying a pathway for building a successful business model for providing financial services to refugees, displaced and host communities.