MASTER IN INDUSTRIAL AND EMPLOYMENT RELATIONS

The Master in Industrial and Employment Relations partnered by the International Training Centre of the International Labour Organization (ITCILO) and the University of Turin, Italy, offered this optional residential phase at the ITCILO campus in Turin, Italy, and at the ILO in Geneva, fostering networking among students and to deep dive in our learning centre.

During this optional phase of the Master in Industrial and Employment Relations, the training expertise of the ITCILO combined with experts in different topics using an action-oriented and highly participative approach boosted the learning experience by combining group discussions, case studies, forum debates, role-play exercises and group work using up-to-date learning methods and technologies. A study visit at the ILO Headquarters in Geneva has also been organized, providing students with engaging sessions with experts from the ILO.

CONTENT

1. Fundamental Principles and Rights at work and the ILO

2. Employer and Business Membership Organizations and Social Dialogue

3. The ILO History

4. How the ILO assists Member States involved in Labour Law Reform

5. The work of the office and the Supervisory System

6. Social Dialogue, Tripartism and the ILO

7. What the ILO does for the promotion of collective bargaining

8. Workers Organizations and Social Dialogue

9. ILO in action: Project Trade for Decent Work

10. Maritime Labour Convention (2006)

11. The role of the ILO in promoting Social Dialogue - Sectoral Policies Department

12. Economics for Industrial Relations

13. An introduction to negotiation

14. The conflict path

15. The negotiation process

16. Outcomes in negotiation

17. Approaches to negotiation

18. Positional Bargaining

19. Needs-based negotiation

20. The negotiators’ dilemma

21. How to maximize joint value and achieve optimal outcomes

22. Stages in negotiation

23. Preparation for negotiation

24. Negotiation role-play

25. Mandating: typical challenges and tips

26. Opening the negotiation

27. Exploration of issues

28. Understanding and working with the Zone of Potential Agreement (ZOPA)

29. Behaviours of effective negotiators

30. Effective listening / Paraphrasing

31. Distinguishing position and needs

32. Language of positions and needs / Extracting needs

33. Reframing position to needs

34. Negotiation role-play (Opening and Exploration)

35. Alternatives to a negotiated agreement

36. Negotiation role-play (Bargaining and Closing)

37. Managing difficult behaviours

ACHIEVEMENT

The student has demonstrated an understanding of the main challenges posed by industrial relations and the role of the International Labour Office in addressing questions of the world of work. Role plays and discussions have demonstrated their capacity to handle different type of information in the context of multi-layered negotiations.

NUMBER OF HOURS: 84