Online course on labour dispute resolution for the Public sector in Sri Lanka

This training aimed to equip Ministry of Health officials as well as health sector trade unions with the knowledge and skills necessary for effective dispute prevention and resolution. OBJECTIVES • This training aims to equip Ministry of Health officials as well as health sector trade unions with the knowledge and skills necessary for effective dispute prevention and resolution. • Provide participants with the skills necessary to understand the conflict dynamic and effective approaches to dispute resolution; • Identify mechanisms such as collective bargaining, grievance handling, and workplace cooperation that can support the effective prevention of labour disputes; • Create a thorough understanding of both the workplace cooperation guidelines and the grievance handling guidelines, in order to facilitate the customization and implementation of these guidelines in a public health setting. • Provide a brief overview of workplace cooperation and grievance handling in line with ILO standards • Get equipped with the skills and tools to apply consensus-based methods of dispute resolution; • Create a mutual understanding of how to relate to each other and lay the basis for sound industrial relations in the health sector. CONTENT This training covered the following topics: 1) Approaches to Conflict Management 2) Dispute prevention mechanisms (I) -collective bargaining- 3) Dispute prevention mechanisms (II) -Workplace cooperation and Grievance handling- 4) Outcomes of negotiation / What is positional bargaining 5) Needs based bargaining/allowing mutual gains