Employment services for effective job transitions

15 June - 30 October 2020 The course provides approches and tools to promote just transitions in labour market towards decent work and the role of employment services, in particular in time of global health crisis. OBJECTIVES The participants have improved their capacity in designing and implementing effective employment services and active labour market programmes by: • Properly analyzing bottlenecks and challenges at the level of their own institutions or agencies; • Identifying the main elements to contribute to a better functioning of the labour markets and to facilitate labour market transitions over the life course; • Drafting a strategic development plan of their institutions or agencies. METHODOLOGY The course favored a hands-on approach, highlighting best practices and offering tools and methodologies that helped participants in drafting their action plan. CONTENT The course has been designed to provide conceptual and practical tools with sessions on: • Core functions of PES, and new challenges in the COVID19 period (preparatory module). • Job counselling, career guidance, and coaching on soft skills (module 1); • Managing effective job centres, digitalization and information systems (module 2); • Targeted active labour market programmes, including training and entrepreneurship development programmes (module 3); • Building public-private partnerships for efficient employment services (module 4). EVALUATION At the end of the course (60 learning hours), the participants have strengthened their technical knowledge to improve their employment service systems. They have been evaluated on their capacity to: • assess the role of employment services to facilitate labour market transitions in particular for vulnerable groups, and the context of the COVI19 pandemic; • design and implement effective and innovative targeted labour market programmes; • examine management challenges related to employment services, information systems and the modernization of service delivery systems; • adopt mechanisms and tools to promote partnerships and social dialogue, in the public, private and third sectors, in a concerted manner in order to influence policy making. ACHIEVEMENT The participants have applied the learning contents of the course modules into a concrete Strategic development plan of their institutions or agencies.