Employment services and labour market policies for a human-centred recovery

Strengthening national systems of employment services and investing in labour market interventions is critical to mitigate crisis-induced economic and labour market disruption, and, in particular, to help people return to work and get prepared to navigate more frequent job and career transitions. The International Training Centre of the ILO (ITCILO) and the ILO Employment Policy Department joined forces to organize this course, as a response to repeated requests made by ILO’s constituents to strengthen the role of employment services and labour market policies to promote employment and decent work. OBJECTIVES This course aimed to strengthen the capacity of Member States to design and implement effective employment services and labour market programmes for a human-centred recovery from the COVID-19 crisis. In particular, by completing this course participants have: • Strengthened their understanding of the role of employment services in facilitating labour market transitions; • Gained a thorough understanding of how to effectively design and implement targeted and innovative labour market services and programs; • Examined the challenges in terms of the management of employment services and the modernization of service delivery systems; • Increased their understanding on how to promote public-private partnerships and dialogue at the national and the local levels, in the public, private and third sectors, in a concerted manner in order to influence policymaking. CONTENT • Module 1: COVID-19: Employment services and labour market policy responses; • Module 2: Employment services offer to employers; • Module 3: Employment services offer to job seekers; • Module 4: Labour market information and digitalization of services; • Module 5: Organization and management of employment agencies; • Module 6: Partnerships.